Frequently asked questions

1. What is OncoVariant?

The web-based software OncoVariant supports physicians in interpreting the genetic changes of their cancer patients. It only provides a search result based on scientific databases like CGI or CIViC. It does not provide any diagnosis, treatment or other medical or pharmaceutical decisions.

2. Which costs arise from the usage of OncoVariant?

The usage of OncoVariant causes transaction-related expenses. The amount depends on the number of the average expected search querys. We will gladly submit an appropriate offer to you.

3. When does the accounting take place?

The accounting takes place once a month. The requested amount must be paid until the 15th of the following month on the account of BioVariance GmbH.

4. How long is the contract term?

The contract starts when the login data are transmitted. The duration is unlimited.

5. How can the contract be cancelled?

The contract ends with the written notice of a contracting party. The period of notice is 3 months until the end of the calendar month.

6. Is there a test period?

You can take advantage of a 14-day trial without obligation. Please contact us for more information.

7. May other colleagues use the software after the conclusion of the contract?

The expenses depend on the number of performed search querys, so the license is not linked to a certain number of users. The design of the software allows the creation of an unlimited number of accounts for your colleagues. More information can be found in the user manual.

8. What about the data safety?

When the contract is concluded, we undertake to keep silence about business and company secrets as well as about confidential information. We will not disclose this information to third parties. Our software meets the DSGVO standards. Further, we undertake to safely delete your data from our data medium periodically. More information can be found in the data usage agreement.

9. What shall I do when I need help?

We will gladly help you in terms of software issues or with the interpretation of the search report. Please feel free to contact us.

10. Can I also commission the interpretation of the genetic data completely?

Yes, we can also perform the complete analysis of the genetic data for you. For this purpose, we also use OncoVariant, but can extend this service by more intensive manual research, if requested. We will gladly submit an appropriate offer to you.